Semantic Workflow

Orchestrate work across your business applications. Connect systems, include AI agents in the process, and keep people in the loop where the decision belongs to them.

Example run

  1. TriggerAn event in one business system starts the workflow.
  2. AgentAn AI agent looks up the record and drafts the next step.
  3. PersonA human-in-the-loop approval is required before anything is written.
  4. SystemsConnectors update the other applications in the process.
  5. RecordThe full run is kept in the audit trail.

Semantic Workflow is an AI-powered workflow and orchestration platform for cross-application integration. It is fully backed by Semantic Gateway and uses the same connectors and MCP foundation. Semantic Gateway handles the customer conversation. Semantic Workflow handles the business process.

What Semantic Workflow runs

Visual workflow orchestration

Design a process that spans more than one application, with a clear path from trigger to completion.

Cross-application integration

Secure connectors, in the same style as Semantic Gateway, give each system a place in the flow.

AI agents in the flow

Agents take part as first-class steps: lookups, drafting, decisioning, routing, and approvals.

Human-in-the-loop

Add a person for an approval, an exception, or a decision that should stay with someone on your team.

Triggers you choose

Start a run from an event, a schedule, a form, another system, or an AI agent.

Audit trail

Every workflow run keeps a full log and history of what ran, which system was called, and how it finished.

Gateway and Workflow

Agents on Semantic Gateway and Semantic Connect can start a workflow and take part in it. The conversation and the process stay on one platform.

Semantic Gateway Semantic Workflow
Role Customer conversation layer Business process and system orchestration layer
Focus Voice, text, email, and chat Work moving across internal applications
Participants AI agents speaking with customers AI agents and people acting on business steps
Integration Secure connectors and MCP The same connectors and MCP
Record Conversation and session history Full log and audit trail of every workflow run

Put a workflow to work

Tell us which applications should be connected and where a person should still approve the step. We read every request and follow up personally.

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